Moderate social media at scale using AI & Automation.
Stop spending time manually hiding and deleting offensive and unwanted comments. Start using the power of AI to reduce costs by 90% and generate more positive engagement.
"Toxic comments never see the light of the day"
"Looks after all our unwanted content"
"I can't recommend Arwen more"
Mercedes AMG F1 uses Arwen to dramatically improve engagement
Mercedes AMG F1 used Arwen to remove 100% of toxic comments and 93% of spam, bringing 29.4% of their followers back into active engagement.
Arwen is your "always on, never gets tired" social media moderator
Always on, sub-second removal
Arwen hides unwanted comments in under a second, before they're seen, preventing pile ons.
Expert in 24 types toxicity
Arwen's AI is expert in 24 different types of unwanted content, from racism to spam, text to emojis.
Global cover in 29 languages
Arwen can identify toxic and unwanted content in 29 different languages, providing global protection.
Target repeat offenders
Arwen pinpoints the trolls that force 38% of your followers out of the conversation, so you can tackle them.
What our customers say
The FIA are committed to taking action against abuse, harassment and hate speech. Arwen.ai is a key tool in our efforts.
Arwen means that hateful and toxic comments never see the light of day, which is really reassuring for me, the team and our followers.
I can't recommend Arwen more. Their service makes my social media a much better, healthier place to interact. I'm a big fan!
Arwen looks after all the unwanted content, so we can focus on fostering positive engagement with our audience
During fundraising events Comic Relief would receive a small but significant number of toxic and hateful comments which damaged engagement.
Comic Relief authorised Arwen on Twitter, Instagram and Facebook, tailored their filter settings to match their values, and then activated autohide.
Any comments and spam that broke Comic Relief's rules were auto hidden in under a second, improving engagement as well as team productivity.
The Premiership Rugby team was receiving hate and toxic comments on their socials, as well as comments targeted at team members.
During their two week trial we tailored Arwen to detect and remove exactly the right comments, with the team using the dashboard to monitor activity.
A cleaner, more family-friendly social media community and a more productive social media team freed from manual moderation.
Before discovering Arwen, dealing with toxic comments was a personal struggle, with some of the particularly vicious comments negatively impacted Rosie's mental health.
The Arwen team took Rosie through some simple steps to authorise her socials and personalise her filter settings so Arwen only hid what she wanted hidden (Rosie doesn’t mind a bit of swearing!).
Rosie feels reassured she be her authentic self on social media, and that her community can engage with her in a safe environment, free from fear that a toxic comment might trigger a tidal wave of abuse.
How does Arwen work?
Can I just cover spam?
Of course. Arwen is modular, so you can pick and choose what you want removed.
How do I tell my community about Arwen?
Do you post from my account?
Do you cover emojis, spelling mistakes, images, videos etc?
Yes Arwen can analyse emojis and spelling mistakes. We can also do images, videos and audio as part of our bespoke offerings. Get in touch to find out more.
Do you read my social media messages?
Why isn't Arwen free?
Why do you need me to authorise Arwen on my social accounts?
When can I get covered for other social networks?
Aren't you damaging freedom of speech?
What if Arwen makes a mistake? How do I change it?
Arrange a demo with one of our advisors
- 20-minute walkthrough of Arwen's features
- Review of your current situation
- All your questions answered
- No commitment whatsoever