MODERATE

Protect your brand from toxic & spam comments

Auto-moderate spam and toxic comments to protect your brand reputation. 

 
 
 
 
 
 
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Trusted by the world's most innovative businesses

 

Trusted by the world's most innovative businesses

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Brand Health Report

Are toxic comments hurting your ads and posts? Check now, for free.

Find out how your ads and posts are performing and uncover any hidden issues. Gain valuable insights and protect your brand's reputation.

Brand Health Report

Are toxic comments hurting your ads and posts? Check now for free.

Find out how your ads and posts are performing and uncover any hidden issues. Gain valuable insights and protect your brand's reputation.

Round-the-clock comment moderation

Our customizable AI watches your profiles 24/7 and hides unwanted content instantly so you can focus on the things that matter.

 
 
 

AI-powered detection

Switch from ineffective keyword blocking to smart AI moderation.

Automated removal

Arwen doesn't just alert you to comments, it automatically removes them in real time.

Tailored moderation

Customize your tolerance across 25 + types of unwanted content and 30 languages.

Round-the-clock moderation

Our customizable AI watches your profiles 24/7 and hides unwanted content instantly so you can focus on the things that matter.

AI-powered detection

Switch from ineffective keyword blocking to smart AI moderation.

Automated removal

Arwen doesn't just alert you to comments; it automatically removes them in real-time.

Tailored moderation

Customize your tolerance across 25 + types of unwanted content and 30 languages.

Cross-platform coverage

 
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Group 6296 (2)

Covered across socials

“The FIA are committed to taking action against abuse, harassment and hate speech. Arwen.ai is a key tool in our efforts.”

“The FIA are committed to taking action against abuse, harassment and hate speech. Arwen.ai is a key tool in our efforts.”

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Maximize your ad spend

15% of people won't buy a product if they see toxic comments on an ad. Don't sink your ad budget and let Arwen handle it instead.

 

Safeguard your community

Remove unwanted content to create a safe and inclusive community everyone wants to be a part of.

 
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Group 6338

Safeguard your community

Remove unwanted content to create a safe and inclusive community everyone wants to be a part of. 

 
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Boost your engagement

Arwen customers see an average 21.3% spike in engagement across their social media profiles. 

 
 
Offensive Language

Toxic comments

Automatically hide comments that are toxic or hateful before they become publicly visible.

 
Content

Customized Topics

Automatically moderate comments mentioning specific topics, set by you.

 
 
Images and GIFs

Image classification

Automatically locate and remove images with offensive content. 

Typos and misspellings

Advanced keyword moderation

Moderate mentions of specific words and related terms. Catches misspellings and algo-speak.

URLs

Remove all URLs in comments except your own

Remove comments redirecting customers to scam URLs and keep them engaged on your page instead.

Emojis

Offensive emojis

Automatically remove sexually explicit or targeted emojis from your comments.

Spam

Cryptobots and Pornbots

Moderate spam comments automatically, constantly evolving to keep up with changing spam trends.

Scams

Identify scammers

Safeguard your audience by automatically identifying and removing masqueraders and scammers.

Ban List

Automatically ban toxic users

Choose to automatically ban all users who comment a set amount of toxic or hateful comments.

Our customers can't get enough of us – find out why

 
 

The whole team is just so excited to have this protection in place. It makes us feel like we’ve raised the bar, made the creators feel safe, and moved from a reactive approach to a proactive one. Arwen solved a massive problem around our paid ads which we've had for years; I can't believe we've only just started working with you.

I can't recommend Arwen more. Their service makes my social media a much better, healthier place to interact. I'm a big fan!

Social is an important channel for civic debate and it was being damaged by spam and toxicity. Finding it and removing it was taking too much time. To have Arwen take care of it automatically is so reassuring and has created a much healthier online community.

FAQ

Need clarification?

 

What is AI comment moderation?

AI comment moderation is the automated process of managing and filtering user comments on social media platforms using advanced technologies like artificial intelligence and machine learning. It helps identify and address spam, harmful language, and inappropriate content in real-time, ensuring that online communities remain safe and engaging without the need for human moderators.

 
 
 

What is a comment moderation policy, and how can I create one?

A comment moderation policy sets the rules for how your social media account manages comments. To create one:

  1. Define content types to flag or remove, like hate speech or spam.

  2. Set acceptable behaviors for your audience.

  3. Align AI filters with these guidelines.

  4. Clearly communicate the policy to users to build trust.

  5. Regularly update the policy based on feedback and community needs.

 
 

How can Arwen identify harmful content on social media?

Arwen leverages advanced algorithms to evaluate social media comments by:

  • Detecting keywords linked to harmful language or spam.

  • Using contextual analysis to grasp comment intent, minimizing false positives.

  • Recognizing abusive patterns, such as repetitive offensive posts.

  • Employing machine learning trained on extensive datasets to spot new slang and cultural nuances.

  • Ensuring real-time detection and removal of harmful content.

 
 

How can I encourage constructive discussions on social media while using AI moderation?

Encouraging constructive discussions with AI moderation involves:

  • Customizing AI filters to allow diverse and respectful opinions while blocking harmful language.

  • Using AI-generated insights to identify and highlight positive or engaging comments.

  • Providing automated moderation cues to steer conversations toward productive topics.

  • Regularly updating moderation settings to reflect the evolving dynamics of your audience.

 
 

Can Arwen respond to comments?

Arwen is equipped to reply to comments using your brand's unique tone of voice. We seamlessly integrate with your brand's knowledge base, ensuring each response is tailored and distinct from previous interactions. This feature allows you to engage effectively with your audience while maintaining consistency and authenticity.

 
 


Brands that care about their reputation use Arwen


Are you ready to start your journey? 

 
 
 

Fill out this form to get in touch with our team 

 
FREE REPORT

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