Signals for elite sport

The score tells you what happened.
The comments tell you how it landed.

Signals reads every comment under your fixtures and tells you what fans are saying about each player, each partner and each moment, and why, inside the hour.

Free. Results in 48 hours. No platform login needed.

Comments on a club's social post, tagged by player, kit, ticketing, welfare and officiating themes, synthesised into one Signals report with findings and recommended actions

Per fixture. Per player. Per sponsor.

He’s carried this team all season.

Player · Praise

Player and athlete reception

How each player, driver or athlete is being received, and where it turns.

Love that the sponsor gave the tickets to the kids.

Partner · Positive

Partner evidence

What fans say when a sponsor appears, as evidence for the renewal conversation.

Why is nobody talking about the second yellow?

Emerging story · Referee

Emerging stories

The narrative forming in the comments before it reaches the press box.

Hope he never plays again. Watch yourself.

Threat · Escalated

Welfare flags

Pile-ons and threats against players, officials and staff, escalated through Protect.

Built for the people who answer for the fixture.

Head of Social

What landed, per post and per player, so the next match-day plan has evidence behind it.

Player care and safeguarding

Abuse and pile-ons flagged as they form, not after the complaint.

Commercial and partnerships

Fan reaction to each partner, ready for the renewal conversation.

Comms

How a decision, a signing or an incident is landing, before the first press call.

Already working across elite sport.

Motorsport

Formula 1FIAMcLaren Formula 1 TeamOracle Red Bull RacingMercedes-AMG Petronas F1 TeamAston Martin Aramco F1 Team

Football

West Ham UnitedAtlético de MadridFulham FCCrystal Palace FCWatford FCNWSL

Rugby

Six Nations RugbyEngland RugbyFrance RugbyIrish Rugby Football UnionScottish RugbyWelsh Rugby UnionItalian Rugby Federation

Skating and sports media

International Skating UnionOvertime

FAQ

Questions from clubs, teams and governing bodies.

What does Signals tell a club, team or governing body?

What fans are saying about each fixture, player, official and partner, and why. It shows which stories are building, where hostility is landing and what your digital, communications, commercial and player care teams should do next.

When do reports arrive?

On the schedule you agree, for example the morning after every fixture, a read before big games to set the baseline, and a season review. If an incident needs its own report, we can add one.

How does Signals help with player welfare?

Signals flags abuse, threats and identity-based attacks aimed at players and staff. A person checks each one, and the report gives you the evidence, the pattern behind it and a recommended action for your player care or welfare lead. We then have two additional products that manage those comments: Protect for threat detection and investigation, and Moderate for auto-hiding toxic comments.

Can you include players' and partners' own accounts?

Yes, by agreement. Alongside your official profiles we can read players', team and partner accounts, with a clear coverage rule agreed per platform.

Does Signals cover sponsors and partners?

Yes. Signals tracks how fans talk about your partners and their activations, including unprompted mentions, so your commercial team can see which partnerships are landing and which are drawing criticism.

How is Signals different from social listening?

Social listening counts mentions across the web and usually works from a sample, so it tells you that people feel a certain way. Signals reads every comment we collect on the profiles that matter to you and tells you why they feel it, with the real comments that prove each finding. Every report ends with recommended actions, each with an owner and a deadline.

Can we try it on our own club first?

Yes. Tell us one of your profiles and Arwen will analyse its last period of comments and send you a free Signals report within 48 hours. No platform login needed.

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Start with one fixture.

Tell us the fixture and the channels. We read the comments and show you what we would have flagged, and when.

Free. Results in 48 hours. No platform login needed.

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