CAREERS

Security-first, compliant by design.

Arwen is trusted in environments where performance, reputation and safety intersect. That means security, privacy and compliance aren’t add-ons—they’re foundational to how we build and operate.

FAST SET-UP. REAL-TIME ACTION.

Why security matters at Arwen

Arwen operates in sensitive, high-stakes environments.

Our platform connects to social media accounts, processes live public conversations, and supports moderation, investigation and escalation workflows. In some cases, it helps teams identify and respond to potential real-world risk. We design Arwen to:

Minimise access and exposure

Protect customer data and credentials

Maintain clear auditability and control

Responsible investigation and escalation

APPROVED, SECURE, PERMISSION-BASED INTEGRATIONS

Security you can trust from day one

Arwen surfaces the comments that matter, and helps you respond instantly at scale.

No passwords stored

Arwen never asks for or stores your social media passwords.

OAuth-based access

Connections use industry-standard OAuth authorisation.

Revocable access

You can remove Arwen’s access instantly from your platform settings.

Data Protection & Privacy

Protecting customer data is a core responsibility. Arwen is designed to minimise data collection, limit exposure and protect information throughout its lifecycle.

Data minimisation

We collect and retain only the data required to deliver our services.

GDPR compliant

We process data lawfully, transparently and for defined purposes only.

Secure data handling

Data is encrypted in transit and at rest using industry-standard methods.

Access Controls

Customer data is accessible only to authorised personnel with a legitimate need.

Independent certifications and compliance

Arwen’s security and privacy practices are independently assessed and verified.

ISO 27001 certified

Demonstrates a comprehensive, audited information security management system.

ICO Registered

Ensures lawful data processing under UK data protection regulations.

Cyber Essentials certified

Confirms protection against common cyber threats.

CAREERS

Trusted in high-stakes environments

Arwen is used by organisations operating in regulated, high-visibility and high-risk contexts—including enterprise brands, public institutions and teams responsible for trust and safety. They trust Arwen not just because of certifications, but because of how we combine technology, judgement and accountability.