Arwen AI

Blog

Latest thinking from the Arwen team on developments in the world of social media and AI.

How we've improved Arwen’s spam detection rate from 96% to 99%

Blog

How we've improved Arwen’s spam detection rate from 96% to 99%

Arwen's CEO explains how they've made their market-leading anti-spam detection even better

Matthew McGrory
·
22 April 2024
Spam
Social media
What happens to social when AI eats service?

Blog

What happens to social when AI eats service?

We're seeing a 300%+ growth of customer service on social media. AI is the only way this can be managed effectively.

Joel Bailey
·
22 April 2024
Social media
Maximizing Engagement on Social Media: The Power of Auto-Moderation

Blog

Maximizing Engagement on Social Media: The Power of Auto-Moderation

Arwen's Product & Service Director explores how and why auto-moderation maximises social media engagement

Joel Bailey
·
3 April 2024
Comment moderation
Social media
Social media in 2023 and 2024

Blog

Social media in 2023 and 2024

Arwen’s Product and Service Director looks back on 2023 and predicts what we can expect in 2024

Joel Bailey
·
9 January 2024
Social media
Channel 4 documentary about British comedian Rosie Jones highlights how technology can protect social media users from online hate

Blog

Channel 4 documentary about British comedian Rosie Jones highlights how technology can protect social media users from online hate

Channel 4 documentary about British comedian Rosie Jones highlights how technology can protect social media users from online hate

Matthew McGrory
·
18 July 2023
Comment moderation
Duty of care
How Arwen's AI moderation tech out-performs older techniques

Blog

How Arwen's AI moderation tech out-performs older techniques

Arwen breaks new ground in moderation technology, using AI technology to radically innovate the process of creating safer and more inclusive communities.

Joel Bailey
·
15 March 2023
Comment moderation
Why we created Arwen

Blog

Why we created Arwen

Arwen's founders share their reasons for creating Arwen.

Matthew McGrory
·
14 January 2023
Comment moderation
Why the networks and regulator can't fix online hate on their own

Blog

Why the networks and regulator can't fix online hate on their own

Whilst action is needed and welcome, it's unlikely either will be silver bullets. Tools like Arwen play a valuable role.

Joel Bailey
·
14 January 2023
Regulation
Protecting your marketing and social media team from Moderation Trauma

Blog

Protecting your marketing and social media team from Moderation Trauma

Long-term moderation of social media has proven negative impacts on your team. AI offers a better solution for all.

Joel Bailey
·
14 January 2023
Comment moderation
Duty of care
Hateful emojis and how to stop them

Blog

Hateful emojis and how to stop them

Emojis are increasingly being used to express offensive and hateful messages. Luckily AI can read an emoji and filter it like any other content.

Joel Bailey
·
14 January 2023
Comment moderation
Is the political dogma of Free Speech stopping real free speech?

Blog

Is the political dogma of Free Speech stopping real free speech?

Social Media has become the poster child of Free Speech advocates. But does zero moderation actually achieve the opposite of free speech?

Matthew McGrory
·
14 January 2023
Comment moderation
Do you have a duty of care to protect your talent and staff from social media abuse?

Blog

Do you have a duty of care to protect your talent and staff from social media abuse?

With increasing numbers of people being targeted with social media abuse, we explore the role of organisations in providing protection

Joel Bailey
·
14 January 2023
Comment moderation